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Shipping & Returns Policy

Last updated: January 2026

This Shipping & Returns Policy outlines how orders, deliveries, and returns are handled on Glitchborn World (www.glitchbornworld.com).

By placing an order through this website, you agree to the terms outlined below.

1. Order Processing

  • Orders are processed after successful payment confirmation.

  • Processing times may vary depending on product type, availability, and production schedule.

  • Pre-orders, limited editions, or made-to-order items may require additional processing time.

  • Orders are not processed on weekends or public holidays.

2. Shipping Locations

We currently ship to:

  • India

  • International destinations (availability may vary)

Shipping availability and rates are displayed at checkout.

3. Shipping Timeframes

Estimated delivery times:

  • Domestic (India): 5–10 business days

  • International: 10–25 business days

Delivery times are estimates and may be affected by customs clearance, courier delays, or unforeseen circumstances.

4. Shipping Charges

  • Shipping fees are calculated at checkout based on location, weight, and delivery method.

  • Any customs duties, taxes, or import fees for international orders are the responsibility of the customer.

5. Order Tracking

Once shipped, customers will receive a confirmation email with tracking information (where available).
Tracking updates depend on the courier service used.

6. Incorrect Address or Failed Delivery

  • Customers are responsible for providing accurate shipping information.

  • We are not responsible for delays or losses due to incorrect or incomplete addresses.

  • Re-shipping fees may apply if an order is returned due to address errors.

7. Damaged or Defective Items

If you receive a damaged or defective product:

  • Contact us within 7 days of delivery

  • Provide clear photographs and order details

  • Approved cases may receive a replacement or refund at our discretion

8. Returns Policy

Eligible Returns

Returns are accepted only if:

  • The item is unused, unwashed, and in original packaging

  • The return request is made within 7 days of delivery

  • Proof of purchase is provided

 

Non-Returnable Items

The following items are non-returnable:

  • Digital products or downloads

  • Customized or made-to-order items

  • Limited edition or clearance items

  • Opened or used merchandise

9. Refunds

  • Approved refunds will be processed to the original payment method.

  • Refund processing may take 7–10 business days after approval.

  • Original shipping charges are non-refundable unless the return is due to our error.

10. Exchange Policy

Exchanges may be offered for:

  • Size or variant issues (subject to availability)

  • Defective or damaged items

Customers may be responsible for return shipping costs unless the error is on our part.

11. Cancellations

  • Orders may be canceled only before they are shipped.

  • Once an order has been dispatched, cancellations are not possible.

12. Digital Products

  • All digital products are:

  • Delivered electronically

  • Non-refundable once accessed or downloaded

13. Force Majeure

  • We are not liable for delays or failures caused by events beyond our control, including natural disasters, pandemics, courier disruptions, or government actions.

14. Contact Information

15. Policy Updates

  • We reserve the right to update or modify this policy at any time. Changes will be effective immediately upon posting.

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